Western University Alumnus Forging Success on ‘Atypical” Career Path

By Krista Habermehl

If there’s one thing Travis McKenna didn’t want to do with his life, it was work a regular 9-5 job.

A career in aviation seemed anything but traditional, so out of high school he applied, and was accepted to the Commercial Aviation Management (CAM) program in Western’s Faculty of Social Science.

“I wanted a career that was atypical and I thought piloting was the answer for me,” said McKenna, BMOS’15, “but as I learned more about the industry itself, I discovered there were a lot of factors I didn’t like – from the increased automation of planes to the seniority system.”

Although he carried on with flight training in spite of his reservations, McKenna spent his summers dabbling in various entrepreneurial opportunities with friends: first a painting business, then a car detailing venture and, later, an app endeavour he admits failed commercially.

While those experiences showed him there was money to be made outside of a traditional career path, McKenna ended up taking a job in a corporate setting after finishing flight training.

“Even if you know you want to work for yourself, there’s a lot of external pressure – from your parents, from your program, from your friends. There’s a lot of pressure to go the normal route. I found it very hard.”

It was a repeat concussion injury, however, that forced him to reconsider his options.

“The job (post university) was intense. The hours were long – 12 to 14 hour days sometimes – and I just couldn’t do it. It was really hard on me and at the end of my contract, I had to call it quits.”

This turn of events gave McKenna the freedom to pursue a different path, and he joined a group of friends from Western who had recently launched an e-commerce bracelet venture, called Wrist & Rye. The company sells accessories and markets itself as a “social lubricant company,” tying its product line to names of popular drinks. Its purpose is “to deliver intoxicatingly beautiful accessories that incite social conversations,” according to the Wrist & Rye website.

“When no one was expecting anything of me, I was able to work for myself and make my own hours. I could bring a lot of expertise and knowledge. As my health started to get better, I took on more and more responsibility with the company,” he said.

Today, McKenna is the company’s CEO, a role he formally stepped into in April of 2016. Since that time, he’s worked to legitimize the business, establishing supply line management, inventory, manufacturing, legal and accounting systems.

In addition, he brought the company to Western’s Propel Entrepreneurship – an initiative that provides co-working space, mentorship, seed funding and acts as an advocate for local startups in the community.

McKenna said assistance and expertise from Propel helped the company navigate rough waters and set them up for success at a time when a major dispute between the company’s partners had the potential to implode the business.

“We pretty much have Propel to thank for helping us through the transition. When you’re a struggling entrepreneur, no one gives you respect. Propel helped legitimize the path. Instead of saying I was working on my business, I could say my business is part of an ‘accelerator’ that believes in us and is giving us grant funding. It legitimized it. Even my parents were proud of me.”

McKenna said the financial support Wrist & Rye received, as well as access to a community of like-minded entrepreneurs, through Propel was priceless.

“They held us to our milestones. We learned a ton from the workshops,” he said. “It also gave us a network of people who were doing the same things. People our age, all in different stages of business, but working toward the same thing and going through the same struggles.”

Since the launch of the company, the majority of bracelet sales – in the range of 50,000 – have been online through organic and celebrity marketing. Wrist & Rye has recently landed a wholesale contract, signed with a Canada-wide sales team and is now selling its product in select retail stores. These changes have the company poised to make sales in the hundreds of thousands range, said McKenna.

The company also sells a special bracelet, called the “Mustang” at The Book Store at Western, which provides students with a $10 Uber gift card when they purchase the product. The goal is to encourage students to make safe choices and avoid drinking and driving.

“We really want to take a proactive stance on students drinking responsibly,” said McKenna. “We’re hoping that if the bracelet is successful at Western and has an impact, we’ll roll out the concept nationwide.”

While McKenna admitted he finds it odd when aspiring entrepreneurs ask for his advice, since Wrist & Rye hasn’t quite attained commercial success, he does have a few words of wisdom to impart: “Start a business when you’re at school. It’s the perfect place. You have a large social network. A test market. School resources. There is no better time than university to start a business.

“The other thing is, don’t wait for that perfect idea. That million-dollar idea is never going to just come to you. Get to work on an idea. Learn a lot. Don’t get emotionally attached and blow all your money. Just start working away and you’ll learn. Then find a job close to, or in a similar field as your idea, so you can get mentorship and get paid to learn.”

Wrist & Rye bracelets are available at The Book Store at Western, or online at wrist-rye.com.

Posted with permission, Western News

Unlocking the appeal of the escape room

By Tracy Robinson

Shawn Nagy, BA’14 (Psychology, Western University), and Emily Lyons, owners of Escape Canada on York Street, are working with Ivey Business School professor Ann Frost to use the facility for executive team building.

Adela Talbot, Western News

Adela Talbot, Western News

The teamwork required to work yourself through an ‘escape room’ is providing an alumnus with a growing business opportunity and a professor with a powerful training tool.

“Most people just want to come and have fun and they are buzzing when they leave,” said Shawn Nagy, BA’14 (Psychology), who along with Emily Lyons own Escape Canada on York Street. “But when I talk to teams about how they solved problems, it always comes down to someone on the team having a skill that others didn’t.”

Escape rooms are a physical adventure game where players are ‘locked’ in a room and must use elements in the room to solve a series of puzzles and ‘escape’ within a set time. For more than a decade, escape rooms have grown in popularity with players.

Nagy called escape rooms “a sensory experience of a perceived crisis” best solved with the combined skills of the people who are with you. Every escape room tells a story, an important part of the progress through the room and the enjoyment of solving puzzles.

Teamwork is essential, he stressed.

At Escape Canada, participants are given one hour to get through the storyline. There are generally 10-12 puzzles in a room and two-to-four steps in each puzzle. Solving puzzles can unlock doors, give you new puzzles and sometimes trigger surprise plot twists. Progress is monitored by game marshals via closed-circuit television and you are allowed to ask clues when you are stuck. Asking for clues may get you through the puzzle quicker, but the satisfaction of solving the puzzles usually means that you limit the number of clues that you request.

For inspiration, there is a leader board with time records for each room in the Escape Canada lobby.

“In an age where so much of our entertainment is experienced with our eyes only via screens, the appeal of an escape room comes from the immersive experience,” said Keegan Guidolin, a third-year Medical student, who along with his team holds time records at several escape rooms in London and Toronto.

“Not only are you completely surrounded by the puzzle (a part of the puzzle itself), you have to physically interact with the puzzle. You have to touch it, crawl through it, inspect it, listen to it and in at least one case, taste it. Escape rooms engage all of our senses and couple an immersive experience with challenging puzzles, teamwork and a sense of urgency to give you the rush of adrenaline only experienced with time running out.”

Keegan said teamwork is essential and that high-performance teams have members with diverse skill sets. “These teams understand the importance of humility and that there’s no shame in asking for help from a teammate,” he continued. “Good teams also have good communication and are able to understand the problem facing them and what solution they’re looking for.”

How teams solve problems is also an interest of Ivey Business School professor Ann Frost. She is currently using Escape Canada for executive team building.

“What seems to help are those people who are willing to verbalize. That sounds weird, but if people just start a running commentary on what they are observing they do better,” she explained. “They aren’t necessarily solving a problem, but if members of the team are verbal, it may be at exactly the moment someone with another problem needs what they have.”

Nagy is pleased to be a part of the collaboration with Ivey and believes teams can learn a lot about themselves from the rooms.

This maximizing of skills within a team is what makes escape rooms such good team-building experiences. Facilitated de-briefing is available for corporate groups to translate the escape room back to the work environment.

“In executive teams, they make connections to other people they didn’t have before and maybe they look at problems in more novel ways and not just from one perspective,” Frost said.

Nagy creates all the puzzles with help from Lyons and then constructs the rooms. To stay a step ahead of the gamers, a new room is installed about every six months. “Crafting the puzzles is my favourite part – but it’s not easy. Construction phases are intense. Sometimes, I will be standing in the shower and suddenly I’m calling to Emily to get me a pen because an idea just came to me.”

The London natives first got the idea for the escape room after visiting a room when they were travelling in Budapest. Building on their success in London, the pair will open another Escape Canada in Hamilton, in the coming months.

Reprinted with permission from Western News.

Dynamix Fitness: Lisa’s WorkStory

By Abigayle Walker, WorkStory Ambassador at University of Ottawa

Lisa Bergart owns her own personal training company called Dynamix Fitness. Her business provides professional in-home training for customers in the greater Toronto region. Saving busy customers a trek to their local gym, Lisa brings the experience to them. With customized workout plans that are tailored to each client’s fitness level and goals, Lisa is dedicated to helping her clients attain the results they desire. Lisa says that there is nothing better than seeing her clients reach their fitness goals and be who they have always wanted to be. Having over a decade of experience in the health and wellness industry, Lisa says she loves her job!

Typically, Lisa starts her day at the bright and early time of 6 AM in order  to meet her first clients. After her morning sessions, Lisa responds to email leads and client text messages. She also takes this time to post to the company website and social media pages. Throughout the rest of the day, she drives around the city and holds training sessions. Lisa says that each day is completely difference and depends on her clients’ schedules.

Lisa received her undergraduate degree at York University in Health and Social Science. She says her degree had provided her with a strong foundation in the health profession. In addition to her undergraduate education, Lisa also received a diploma at The Canadian School of Natural Nutrition, becoming a registered holistic nutritionist. She also went on to attain her certification as a post-rehabilitation specialist. This allows her to offer conditioning programs for over 30 medical conditions. In addition, she is also certified as a post and pre natal exercise specialist. On top of all this, Lisa took Seneca College’s Social Media program, which helped enhance her marketing and promotion skills.

Why start her own business?  Lisa had worked at several different gyms across Toronto; the last one being a private training studio. There, she gained the knowledge to create safe and effective customized training, which she needed to start her own business. Lisa was given extra motivation when two of the gymnastic teams she had been coaching received bronze medals overseas, at the Maccabiah Games in the summer of 2013. In addition to being this thrilled by this, it gave her that much more confidence in her ability to train people to reach their fitness goals. 

Lisa says that the success of her business is due to her strong social media presence, as well as her strong community connections through and events with various organizations.  Lisa’s business was featured at the Toronto Women's Expo, Feel Good Women's Expo, Cancer Recovery Foundation of Canada, and The Thornhill, Vaughan, and Aurora Festivals. Although her success has been on an upward incline, Lisa says one of the biggest challenges with owning her own business is staying up-to-date with all the current health and fitness trends.

Lisa’s advice for other young entrepreneurs who want to start their own businesses? Create a business plan and have monthly goals that excite you. Specifically for those in the health and fitness field, Lisa stresses the importance of staying current with health and fitness trends on social media. Her closing words?  Follow your passions and priorities!