Making a Career Change for the Better

By Annette Dawm, WorkStory Ambassador

Ashlyn Joyce works as a Registered Practical Nurse (RPN) in a Long-Term Care Facility, which is a job she loves because “it is never dull or boring”, especially since she primarily works in the “locked dementia unit”. There are a wide variety of behaviours that are exhibited by the residents and because they  are battling an unpredictable disease, they can also become unpredictable themselves. It is important to realize that they cannot help the way they are and it takes a special person like Ashlyn to take care of them.

Being a Registered Practical Nurse can be very rewarding, but also incredibly sad, so Ashlyn advises others to “laugh every day”.  Unfortunately, she acknowledges that “you'll have hard days when your favourite resident will pass away, but you need to be able to get through the hard times.... I find that laughing is one of the best ways to get through those rough times.”

One of Ashlyn’s most rewarding moments came when a resident told her that she was good at her job and that she “will go far in life”, thanks to her kind and caring nature. Ashlyn finds that by taking a few minutes out of her day to talk with her residents, it helps build a “therapeutic connection” while getting to know them “on a personal level”.

Throughout her academic career, Ashlyn realized that healthcare was her “destined field”, but not before she went down a different path in hopes of becoming a teacher. Initially her studies began at Brock University: “I started out gearing my life towards teaching math and French, but after I finished my first year of that, I knew it wasn't for me. So, on a whim... I signed up for the Personal Support Worker (PSW) course and loved it.” Ashlyn graduated as a PSW from Niagara College. She then took a year off to work and save enough money in order to continue her studies as an RPN at Fanshawe College and “hasn’t regretted a day since”.

When teaching didn’t work out as planned for Ashlyn, she feared that her parents may never speak to her again. She was very open with her parents about needing to make a change, and they knew how she felt: “...when I dropped out of university I was terrified my parents would disown me” she said. So, this fear motivated Ashlyn to come up with a back-up plan geared towards nursing in order to stay in school. “[I] ended up loving my decision to change programs” and, as she puts it, “you'll never know what you enjoy doing if you're living in fear of pleasing others.”

Ashlyn hopes that if others can relate to her situation, that they do what makes them happy in terms of living their own life. Today, she and her parents have a more positive relationship, now that they’ve seen Ashlyn pursue something that she loves: “They're proud of me” she remarked, “and [they] said I'm good at what I do and I obviously enjoy doing it. So as long as I'm happy, they are too.”

  Ashlyn made the most of attending various schools and encourages others to “take every opportunity they can to keep learning and expanding their knowledge base” wherever they are. She advised that “You never know what lies ahead, so keep asking questions and taking everything in, because one day it will all come to use.”

Although Ashlyn’s career path didn’t lead her to a classroom, her residents are much like students. They require the adequate attention and emotional support she provides: “It always keeps me on my toes because anything could happen” she explained. Whether the residents are going through a medical or emotional issue, she has to be there, “to assess them quickly and provide the necessary support to them.”

Also like many teachers, Ashlyn loves that she is able to make a difference in people’s lives, “no matter how small that difference is”. Every day, whether it is through helping others, getting to know someone, or taking the time to laugh, Ashlyn Joyce finds validation that she has made a career change for the better.

More Than Counting Pills

By Karli Steen, WorkStory Ambassador

 Salma Ghanie was introduced to pharmacy work through a Which Career is Right for You? test in Grade 10. She had always had a fascination with medications and what they do to the human body, but had never known what to do with that fascination. When she took the test, most of her career results were something to do with the outdoors but, interestingly, one of the final ones was a “pharmacist”. Salma decided to act on this and in Grade 11 she tried a co-op placement at Shoppers Drug Mart, which she loved!  A few years later, that experience made applying for her program an easy choice.

 Salma studied at Fanshawe College for 2 years in the Pharmacy Technician program, and loved it: "It was hard and tough, for sure, but it was fun for me. There's a ton of math, chemistry, and pharmacology. We had a course on pharmacy law that was brutal. Like most people I always thought that a Pharm Tech just counted pills; but no, there is so much more to what I do than counting pills and putting a label on a vial or a box."

 In second year, Salma had the chance to experience both a hospital and retail placement opportunity. She did not find the retail portion very helpful, as she was only able to shadow, and didn't really gain any hands-on experience.  When asked what courses were particularly beneficial, Salma shared the following:  “Pharmacy law for sure, math, compounding (making drugs), pharmacology and the practical retail course I took, that course taught us so much. Retail Pharmacy, it was a two part course and taught us everything from, drug names, chemicals, Latin, math, communication, and how to count things properly."  She uses aspects of these every day.

 In spite of the retail placement not going so well, Salma grew to love the retail setting as, according to her, you actually get to see and interact with the people you're helping. In her current position at Shoppers Drug Mart in St. Thomas, Ontario, Salma does just that. Her day is filled with answering phones, processing and dispensing prescriptions, and communicating with doctors, patients, and customers alike. She shared the most rewarding part of the job: "I think the most rewarding thing is that once you get to know patients, they will confide in you and they will tell you what's on their mind and how they are feeling and it’s really nice knowing someone trusts you. Whether they are 30 or 85!  People know my name and when they want my help specifically, that’s when I know I've made a difference"

 As content as she is right now, Salma would like to continue up the ladder to be a full-fledged pharmacist. Her ultimate goal is to become a pharmaceutical chemist.

 As for advice, Salma says you have to be caring and compassionate, as well as know how to multi-task with things like phone conversations and counting pills and dosages at the same time. Patience is also key when the pharmacy is busy. If you are not good with math, a pharmacy is not the place for you. It is also necessary to learn how to read “doctor scribble”. As hard as some of this may seem, Salma says it all comes together with practice.  

“Because I love working with the kids”: A Supply Teacher’s Story

As told to Abigail Kong, WorkStory Ambassador

My name is Karen Kong.  I am currently working as a supply teacher with the Toronto District School Board in the Elementary panel. Some people may think that being a supply teacher is an easy job, going into different classrooms everyday with no major responsibilities. I can tell you now, it can be tough job, especially if you want to be good at your job! A typical day starts at 6:00 a.m., when the dispatcher system starts calling teachers to fill in jobs. Once you receive the call, you have to get ready as quickly as possible and dash out of the house. Since you are sent to a new place almost every time, it is important to leave early in to find where it is and arrive before school starts and to get prepared. Once you arrive at the school, you will receive your assignment at the office.  If you are lucky, the teacher has left a day plan for you to follow, but if you are not, you need to have back-up lessons to engage the students for the whole day. The toughest part about this job is classroom management. Some students take this as the perfect opportunity to rebel and not do their work. But, if you're willing to side with them, there is always a group of students in the class that loves to offer tips about their daily drills and to help out. I tend to remind them that I will leave a note for their teacher and I pretend to put names down when they are not on-task or are being disruptive, which usually works. No matter if the class went well or not, as a substitute teacher, you should always leave a note letting the homeroom teacher know what happened during the day.    

To become a teacher, besides getting a degree in education, it is very important to do lots of volunteering, especially in the classroom. Not only do you get first-hand experience in teaching, you get to network and get resources and tips from working teachers. I started volunteering back in my first year of university, at my former high school, and I really did enjoy working with students. I applied to the Concurrent Education program in my second year and got in during third year, when I started doing my placements. It was very exciting and daunting at the same time to handle a class on my own. The teaching part was the best part, but besides what you actually see, I learned that there is a lot of additional work behind the scenes - writing lesson plans, supervising extracurricular activities, marking assignments/tests, and so on. Taking the full load of a teacher, while attending university, wasn't exactly a fun experience. It was very difficult to balance both course work from school and work from my placement. In terms of school, in addition to the education courses, I also had to take courses from my first degree - double major in visual arts and mathematics. It was almost triple the work. It is amazing that I survived when I think about it now.

Doing well school was only part of the struggle, the real challenge was finding work after I graduated. Like most recent graduates, I didn't find a job right away, and I didn't expect to after talking to some alumni and friends in the same field. However, I didn't lose hope. I continued to volunteer, but I widened my scope a little bit. I had tons of experience working with high school students, but I also wanted a taste of what it would be like working with younger students, so I volunteered with both a high school and elementary school for about a year. I enjoyed both my experiences, so I decided to apply for teaching in the high school and elementary level. Another thing I believed that helped me get the job was my dedication to learning. During that year, I also enrolled in graduate studies (Masters of Math for Teachers) and took additional qualifications (Special Education, Part 1 & Junior Basic). These courses continued to fuel me with theoretical and practical knowledge to work with a wide range students in the classroom.

It was a long road getting to where I am today, but hard work really does pay off. Although the road of a supply teacher is still slippery and tough, I will persevere because I love working with the kids!